Privacy & Legal
Last Updated: July 2026
Primary Hearing Clinic (“Primary Hearing Clinic”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information collected through this website.
Information We Collect
This website may collect limited technical, usage, and contact information to help improve website performance, respond to inquiries, and support patient communication.
Information collected may include:
• Browser type, device information, and network data
• Pages visited and interactions with the website
• IP address and approximate geographic location
• Information voluntarily submitted through contact or appointment request forms, including name, phone number, email address, and appointment details
This information is used to improve website functionality, respond to inquiries, process appointment requests, and provide relevant information regarding our services.
Appointment Requests & Communications
If you submit an appointment request, contact form, or other inquiry through this website, we may use the information provided to contact you regarding your request, confirm appointments, or provide information related to hearing care services.
Appointment requests submitted through this website do not constitute a confirmed appointment until you have been contacted by Primary Hearing Clinic.
Insurance & Benefits Information
If you inquire about insurance coverage, government programs, or hearing care benefits, any information provided is used solely to assist with your inquiry and determine potential eligibility for available programs or coverage options.
Cookies & Analytics
This website uses cookies and similar technologies to maintain website functionality and analyze website traffic.
Cookies may be used to:
• Improve website performance and user experience
• Understand how visitors interact with the website
• Support website security and functionality
• Measure marketing and advertising effectiveness
Analytics tools may collect aggregated and non-identifiable information regarding website usage.
Website Hosting
This website is hosted on Squarespace. As part of standard website operations, Squarespace may collect technical information such as IP address, browser type, device information, and pages visited.
For additional information regarding Squarespace privacy practices and cookies, please refer to Squarespace’s privacy documentation.
Third-Party Services
This website may utilize third-party services including analytics providers, mapping services, appointment-related tools, typography providers, and other website functionality services.
These providers may receive limited technical information necessary to perform their services.
Primary Hearing Clinic is not responsible for the privacy practices or content of third-party websites or services.
Website Content
The information provided on this website is intended for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.
While we strive to keep information accurate and current, Primary Hearing Clinic makes no guarantees regarding the completeness, accuracy, or timeliness of all website content.
For specific hearing healthcare advice, please contact our clinic directly.
Intellectual Property
All content on this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to Primary Hearing Clinic and is protected by applicable copyright, trademark, and intellectual property laws.
Content may not be copied, reproduced, distributed, modified, or republished without prior written permission.
Acceptable Use
By using this website, you agree not to:
• Use the website in violation of applicable laws or regulations
• Attempt to gain unauthorized access to the website or related systems
• Interfere with website security or functionality
• Use automated tools, bots, or scraping software on the website
• Upload or transmit harmful, unlawful, or misleading content
Disclaimer
This website and all information contained within it are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
Primary Hearing Clinic does not guarantee uninterrupted access to the website or that all information will always be current, complete, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Primary Hearing Clinic shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of, or reliance upon, this website or its content.
Governing Law
This Privacy & Legal Policy shall be governed by the laws of the Province of Alberta and the applicable laws of Canada.
Contact
If you have questions regarding this Privacy & Legal Policy or how information is handled, please contact Primary Hearing Clinic through the contact page on this website.